Headline:
Kickstart Your IT Career as a Trainee in Our Dynamic IT Services Team

Role and impact:
• Install, configure, and troubleshoot desktop hardware, printers (local and network), and peripheral devices, including iPads, iPhones, and Android devices.
• Manage IT assets for employees using the designated asset management tool.
• Create and maintain folders on file shares, including access and permission management.
• Assist users with Outlook email configuration and resolve Microsoft Office–related issues.
• Log, track, and resolve incidents and service requests using the IT ticketing tool, escalating as required.
• Coordinate with hardware vendors (such as Dell and Lenovo) for warranty, repairs, and replacements.
• Provide logistical support for onboarding, including setup and distribution of new computers and peripherals.
• Handle inbound user calls and provide first-level IT support in a timely and professional manner.
• Collaborate with Global IT Operations to resolve known and escalated issues, ensuring seamless IT operations across the organization.

What you will bring:
You bring a diploma or bachelor’s degree in computer science or an equivalent field, or relevant IT training and knowledge. Experience in IT support—whether as a freelancer or in a formal role—is valued, and you are eager to join as a Trainee. You have a strong service mindset, ownership, and accountability, and you excel at diagnosing and resolving technical issues with a customer-focused approach. Your working knowledge of Microsoft O365 and System Center Configuration Manager (SCCM) is an advantage. You are willing to work in an 18×5 rotational shift model, maintain punctuality, and proactively plan your schedule to ensure service continuity. Strong English communication and client-facing skills are essential, and you are committed to supporting continuous improvement of help desk procedures and documentation.

Why join us:
Joining Topsoe means stepping into a world of innovation and growth. As a Trainee in our IT Services Team, you will have the chance to learn from experienced professionals, expand your technical skills, and contribute to projects that drive sustainability and digital transformation. We offer a collaborative and inclusive culture where your ideas are valued, and you are encouraged to take initiative. You will benefit from professional development opportunities, exposure to cutting-edge technologies, and a supportive environment that empowers you to make a real impact. At Topsoe, your growth and success are part of our shared journey toward a more sustainable future.

Your new team:
You will join a team of skilled and professional colleagues who are passionate about delivering high-quality IT services. Our team values collaboration, shared success, and continuous learning, creating an environment where everyone can thrive and grow together. You will work closely with both local and global IT operations, ensuring seamless support and knowledge sharing across the organization.

How you can apply:
If you would like to be part of a team of skilled and professional colleagues in an informal organization, please submit your documents in English.

Application deadline: 22-08-2026.

You do not need to attach a cover letter to your application – just include a few sentences in your CV explaining why you are applying. Please also avoid the use of photos in your CV. Both of these measures are to ensure a fair and unbiased process.

We welcome applications from all qualified candidates, irrespective of their gender, age, religion, disability, ethnic background, and geographical location. We encourage individuals from diverse cultures and countries to apply and contribute to our global team.

To ensure a secure and trustworthy work environment, our recruitment process may include background checks, requests for criminal records, and contact with references.

To headhunters: Thank you for your interest in our company. However, we would like to inform you that we have a dedicated internal team managing our recruitment process. We kindly request that you refrain from reaching out to us regarding potential candidates. Thank you for your understanding.

About us:
Topsoe is a leading global provider of advanced technology and solutions for the energy transition.
Built on decades of scientific research and innovation, we are working with customers and partners to drive energy resiliency and to achieve their sustainability goals.
We offer world-leading solutions for transforming renewable resources into fuels and chemicals, and we provide technologies needed to produce low-carbon and conventional fuels and chemicals as well as ensuring clean air.
We were founded in 1940 and are headquartered in Denmark, with over 2,500 employees serving customers all around the globe. To learn more, visit www.topsoe.com.