Skip to content

Troubleshooting

Catalysts and processes normally operate smoothly, yet suboptimal performance can occur from time to time. Since most issues have multiple root causes – usually originating in external factors – the process of solving an issue can be difficult and complex.

Our Troubleshooting service draws on the full range of TOPSOE™’s insight into catalysts, equipment and processes to solve problems quickly, and remove their root causes. Troubleshooting is normally provided by email, phone and videoconferencing from your nearest TOPSOE™ office, but can also involve on-site visits.

What’s in it for you

Troubleshooting can help you:

  • Swiftly eliminate operational problems
  • Optimize the performance of catalysts and processes
  • Understand the root causes of problems and prevent them from recurring
  • Improve the troubleshooting process with third parties via “second opinions”